Contact

Get in touch with us, now.

Helpdesk

Centralised Helpdesk

(0120) 4613-888

helpdesk@trustline.in support@trustline.zohosupport.com
Call and Trade

Call & Trade Desk:

(0120) 4613-801

New customer

New to Trustline?

+91 9015-424-425


Leave us a message

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Corporate office

Trustline Tower
B-3, Sector-3, Noida - 201301 (U.P)

Phone: (0120) 466-3333
Email: info@trustline.in


Compliance Officers

CDSL and NSDL

Mr. Vinay Kumar Gupta
trustline@trustline.in

NSE, BSE, and MCX

Mr. Rajkumar Garg
compliance@trustline.in


Regional Offices

Gateway of India
Mumbai

Unit No. 125
12th Floor, Jolly Maker Chambers 2, Nariman Point, Mumbai, Maharashtra

Phone: (022) 66503625/26/27/28

Howrah Bridge
Kolkata

17 N Dover Terrace
Near Dover Lane Post Office , Kolkata - 700019

Phone: (033) 40142626

Chandigarh
Chandigarh

SCO 169-170, 2nd Floor
Sector 8-C, Chandigarh, UT-160018

Phone: (0172)-4111500

Filling complaints on SCORES - Easy & Quick

  1. Register on SCORES portal
  2. Mandatory details for filling complaints on SCORES
    1. Name, PAN, Address, Mobile Number, E-mail ID
  3. Benefits
    1. Effective Communication
    2. Speedy redressal of the grievances
In case of any grievances please write to rdcc@trustline.in

INVESTOR GRIEVANCE ESCALATION MATRIX

  • In case concerns not addressed, you may escalate it to Next Level as per below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.
  • Details of Contact Person Address Contact No. Contact Timings Email Id
    Customer care Ms. Nikita Bajpai Noida 0120 4663333, Ext: 218 11AM-5PM helpdesk@trustline.in
    Head of Customer care Mr. Sachin Kumar Noida 0120 4663333, Ext: 217 11AM-5PM escalate@trustline.in
    Compliance Officer Mr. Rajkumar Garg Noida 0120 4663333, Ext: 313 11AM-5PM compliance@trustline.in
    CEO Mr. Vinay Kumar Gupta Noida 0120 4663333, Ext: 364 11AM-5PM trustline@trustline.in
    In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.gov.in/scores/Welcome.html or Exchange at https://www.mcxindia.com/Investor-Services.
    Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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    Trustline Securities Ltd. SEBI Reg. No.- BSE Cash: INZ000211534 | CDSL: IN-DP-496-2020 | NSDL: IN-DP-496-2020 | PMS: INP000004268 | NSE Cash: INZ000211534 | NSE F&O: INZ000211534 | NSE Currency Derivative: INZ000211534 | CIN NO-U74899DL1995PLC064753 | Research Analyst Reg. No. INH100000528 | AMFI ARN - 44980 [ Registered Address: Property No. 85, 1st Floor, Namberdar Estate, Taimoor Nagar, New Friends Colony, New Delhi - 110025]

    Trustline Commodities Pvt Ltd. SEBI Reg. No.- MCX: INZ000088230| CIN NO-U51500DL2006PTC154215 [Registered Address: Property No. 85, 1st floor, Namberdar Estate, Taimoor Nagar, New Friends Colony, New Delhi, Delhi, India - 110025]

    Trustline Insurance Brokers Pvt Ltd. [CIN:U74140DL2008PTC180546] [Registered Address: Property No. 85, 1st floor, Namberdar Estate, Taimoor Nagar, New Friends Colony, New Delhi, Delhi, India - 110025], is an IRDAI licensed Direct Broker bearing License No. DB-462 / 10, license dated 27/12/2019 valid till 26/12/2022 rendering advice on various insurance covers suitable to all kinds of needs. Prospective client(s) are advised to go through all comparable products available in the market, the product notes, terms and conditions of the product selected, before taking the decision. Insurance is a subject matter of solicitation.

    Attention Investors

    We are not allowing any trading in securities which falls under Graded Surveillance Measure (GSM).
    To understand the concept of GSM kindly Click Here.

    "Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your Stock brokers & Depository Participant. Receive information of your transactions directly from Exchange & CDSL/NSDL on your mobile/email at the end of the day. issued in the interest of investors.

    "KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

    "No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

    "Investment in Securities Market/Commodity Market is subject to Market Risk."

    "Clients Are Suggested Not To Blindly Follow Tips / Rumors Circulated By Various Agencies Via Various Mediums Such As Social Networks, Sms, Whatsapp, Blogs Etc. And Invest After Conducting Appropriate Analysis Of Respective Companies"

    Caution towards unsolicited communication

    It has come to the notice of the National Stock Exchange and Securities and Exchange Board of India (SEBI) that letter dated February 21, 2018 purported to have been issued by SEBI to NSE to furnish Futures & Options data of all Clients who are keeping their Futures position open at the end of the settlement i.e on 22nd February of PSU Bank Futures contracts. It is clarified by SEBI that no such letter is issued and NSE has not received any such letter from SEBI. Please click here to read the full circular.


    Investor Charter

    Investor Awareness regarding the revised guidelines on margin collection.

    Advisory for investors
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