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Centralised Helpdesk

(0120) 4613-888

[email protected] [email protected]
Call and Trade

Call & Trade Desk:

(0120) 4613-801

New customer

New to Trustline?

+91 9015-424-425

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Registered office

Property No. 85, 1st floor, Namberdar Estate Taimoor Nagar, New Friends Colony New Delhi - 110025

Phone: (0120) 466-3333
Email: [email protected]

Click here to Download/View Complete list of Branches

Click here for List of Authorized Person NSE

Click here for List of Authorized Person BSE

Click here for List of Authorized Person MCX

Corporate office

Trustline Tower
B-3, Sector-3, Noida - 201301 (U.P)

Phone: (0120) 466-3333
Email: [email protected]

Compliance Officers


Mr. Vinay Kumar Gupta
[email protected]


Mr. Rajkumar Garg
[email protected]

Regional Offices

Gateway of India

Unit No. 125
12th Floor, Jolly Maker Chambers 2, Nariman Point, Mumbai, Maharashtra

Phone: (022) 66503625/26/27/28

Howrah Bridge

17 N Dover Terrace
Near Dover Lane Post Office , Kolkata - 700019

Phone: (033) 40142626


SCO 169-170, 2nd Floor
Sector 8-C, Chandigarh, UT-160008

Phone: (0172)-4111500

SCORES is an online platform designed to help investors to lodge their complaints, pertaining to securities market, online with SEBI against listed companies and SEBI registered intermediaries. All complaints received by SEBI against listed companies and SEBI registered intermediaries are dealt through SCORES.

Filling complaints on SCORES - Easy & Quick

  1. Register on SCORES portal
  2. Mandatory details for filling complaints on SCORES
    1. Name, PAN, Address, Mobile Number, E-mail ID
  3. Benefits
    1. Effective Communication
    2. Speedy redressal of the grievances
Website :
In case of any grievances please write to [email protected]


  • Clients as per the Escalation Matrix are requested to approach Customer Care first and raise the ticket or the Complaint ID.
  • If the issue still remains unresolved till next 48 Hrs then they may approach the other available channels and lastly may resort to KMP's if their issues still remains unresolved for more than 12 Hours after approaching the Customer Care.
  • Please quote your Email Interaction No. while raising your complaint to the subsequent levels
Details of Contact Person Address Contact No. Contact Timings Email Id
Customer care Mr. Agam B-3, Sector-3, Noida - 201301 (U.P) 0120 4663333, Ext: 218 11AM-5PM [email protected]
Head of Customer care Mr. Sachin Kumar B-3, Sector-3, Noida - 201301 (U.P) 0120 4663333, Ext: 217 11AM-5PM [email protected]
Compliance Officer Mr. Rajkumar Garg B-3, Sector-3, Noida - 201301 (U.P) 0120 4663333, Ext: 313 11AM-5PM [email protected]
CEO Mr. Vinay Kumar Gupta B-3, Sector-3, Noida - 201301 (U.P) 0120 4663333, Ext: 364 11AM-5PM [email protected]
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at or Exchange at
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Key Managerial Personnel

Sr. No. Name Designation Contact No. Email Id.
01 Dr. Mukesh Kansal Managing Director 9205539273 [email protected]
02 Mr. Vinay Kumar Gupta CFO/Director 9810084409 [email protected]
03 Mr. Sandeep Kumar Company Secretary 9999006366 [email protected]
04 Mr. Raj Kumar Garg Compliance Officer 9818557049 [email protected]


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Trustline Securities Ltd. SEBI Reg. No.- BSE Cash: INZ000211534 | CDSL: IN-DP-496-2020 | NSDL: IN-DP-496-2020 | PMS: INP000004268 | NSE Cash: INZ000211534 | NSE F&O: INZ000211534 | NSE Currency Derivative: INZ000211534 | SEBI Reg. No.- MCX: INZ000211534 | CIN NO-U74899DL1995PLC064753 | Research Analyst Reg. No. INH100000528 | AMFI ARN - 44980 [ Registered Address: Property No. 85, 1st Floor, Namberdar Estate, Taimoor Nagar, New Friends Colony, New Delhi - 110025]

Trustline Insurance Brokers Pvt Ltd. [CIN:U74140DL2008PTC180546] [Registered Address: Property No. 85, 1st floor, Namberdar Estate, Taimoor Nagar, New Friends Colony, New Delhi, Delhi, India - 110025], is an IRDAI licensed Direct Broker bearing License No. DB-462 / 10, license dated 27/12/2022 valid till 26/12/2025 rendering advice on various insurance covers suitable to all kinds of needs. Prospective client(s) are advised to go through all comparable products available in the market, the product notes, terms and conditions of the product selected, before taking the decision. Insurance is a subject matter of solicitation.

Attention Investors

We are not allowing any trading in securities which falls under Graded Surveillance Measure (GSM).
To understand the concept of GSM kindly Click Here.

"Prevent unauthorised transactions in your account --> Update your mobile numbers/email IDs with your Stock brokers & Depository Participant. Receive information of your transactions directly from Exchange & CDSL/NSDL on your mobile/email at the end of the day. issued in the interest of investors.

"KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary."

"No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

"Investment in Securities Market/Commodity Market is subject to Market Risk."

"Clients Are Suggested Not To Blindly Follow Tips / Rumors Circulated By Various Agencies Via Various Mediums Such As Social Networks, Sms, Whatsapp, Blogs Etc. And Invest After Conducting Appropriate Analysis Of Respective Companies"

Caution towards unsolicited communication

It has come to the notice of the National Stock Exchange and Securities and Exchange Board of India (SEBI) that letter dated February 21, 2018 purported to have been issued by SEBI to NSE to furnish Futures & Options data of all Clients who are keeping their Futures position open at the end of the settlement i.e on 22nd February of PSU Bank Futures contracts. It is clarified by SEBI that no such letter is issued and NSE has not received any such letter from SEBI. Please click here to read the full circular.

Risk Disclosures on Derivatives

  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to ₹ 50,000
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost
  • Source: Click Here
    SEBI study dated January 25, 2023 on “Analysis of Profit and Loss of Individual Traders dealing in equity Futures and Options (F&O) Segment”, wherein Aggregate Level findings are based on annual Profit/Loss incurred by individual traders in equity F&O during FY 2021-22.

SMART ODR: In accordance with SEBI circular dated July 31, 2023, w.e.f August 16, 2023, all disputes against Trading Members shall be filed on the ODR Portal. Link to ODR portal is

Investor Awareness regarding the revised guidelines on margin collection.

Advisory for investors